Cancellation policy

Chicky Woks - Cancellation Policy

1. Order Cancellation by Customer

  • Orders can be canceled only before they are confirmed by the restaurant.

  • Once an order is confirmed, cancellation requests will not be entertained.

  • If an order is canceled due to unavailability of the item or restaurant closure, a full refund will be processed.

  • Refunds, if applicable, will be processed within 5-7 business days.

2. Order Cancellation by Chicky Woks

  • Chicky Woks reserves the right to cancel any order due to unforeseen circumstances such as restaurant closure, delivery constraints, or technical issues.

  • In such cases, customers will receive a full refund.

3. Refund Policy

  • Refunds for canceled orders will be credited to the original payment method used during the transaction.

  • If payment was made through online transactions, the refund process may take up to 5-7 business days.

4. No-Show Policy

  • If the customer is unavailable at the delivery location and the order cannot be delivered, no refund will be provided.

5. Contact Information
For any inquiries regarding order cancellations or refunds, please contact:
Email: support@chickywoks.com